FAQ

How do I get a free quote?

Please call us on 0114 235 9421 or email us fmtyremovals@gmail.com or complete our contact form to arrange for a free no obligation home survey.

What will it cost me to move house?

Prices depends entirely on the type of property, the size of the property, the contents and distances between the two properties. We can quote an hourly rate for some types of property. Our customers tell us that our prices are very competitive.

Do we have to have a home survey?

You can get a quote without a survey, but you will need to provide us with as much information as possible with regards to the number and type of your house contents, the type of house you are moving to and from, the number of floors and rooms, and any unusual access requirements.

Can we make a provisional booking?

We can make a provisional booking but if we get a confirmed booking later we reserve the right to cancel your provisional booking.

How much notice do you need?

Seven to ten days notice is normally enough for booking a house removal. Please contact us to check our availability 0114 235 9421

Are you insured and for how much?

We are fully insured up to £25000 on our standard policy and we can increase this amount for a small fee.

What do you use to protect carpets?

We always make sure carpets are well protected at all times using quality materials.

Do you have something to protect furniture?

We always use professional quality removal blankets to cover all items of furniture.

How long does it take you to move me?

The time required depends on the size of the house and the number and type of contents, but on average it takes between four hours to ten hours for a larger house.

Should I empty the drawers?

To minimise the chance of damage, and to make the move safer, drawers in large furniture must be emptied. Drawers in smaller furniture can be left where they are, depending on the contents of the drawers.

If I move a short distance is the price cheaper?

Short distance removals have almost no effect on the time it takes to move a house. We price each removal taking into account the distances involved in any case.

How do I pay for my removal?

We require payment immediately after job has been done either by cash or instant bank transfer. You can also pay by card but there may be a fee.

Do you carry items upstairs?

Yes we move your items upstairs. We provide complete removal from your current house to any part of the new house. We do not require any assistance from our customers.

What is waiting time?

Waiting time is the time between when we arrive at your new house and when you get access to the keys, so there may not be any waiting time at all.

Do I have to pay for ‘waiting time’?

We quote for the time it takes to complete the move without waiting time, so waiting time might be added to the cost.

Do you do the packing and unpacking?

We can carry out a full pack, part pack or a breakables only pack, or you can pack your items yourself if you prefer.

Do you disconnect my washing machine?

We can disconnect your washing machine if it is an ordinary installation.

Do you remove pianos?

Yes we remove pianos and have done so for over 25 years without any problems.